Privacy Policy
Effective Date: 01 Jan 2024
At Calgary Flower Shop, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website, services, or purchase our products. By accessing our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 **Personal Information**
We may collect personal information that you provide to us directly, including:
- Name
- Contact details (email address, phone number, mailing address)
- Payment information (credit/debit card details)
- Order details and delivery information
1.2 **Non-Personal Information**
We may collect non-personal information automatically, such as:
- IP address
- Browser type and version
- Device information
- Website usage data (e.g., pages visited, time spent on the site)
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2. How We Use Your Information
2.1 **Personal Information**
We use your personal information to:
- Process and fulfill your orders
- Deliver products and services
- Communicate with you regarding your orders or inquiries
- Provide customer support
- Send promotional emails or newsletters (if you opt-in)
2.2 **Non-Personal Information**
We use non-personal information to improve our website, analyze trends, and enhance user experience.
3. Sharing Your Information
3.1 We do not sell, rent, or trade your personal information to third parties.
3.2 We may share your information with trusted third parties for the following purposes:
- Payment processing
- Delivery services
- Website hosting and analytics
- Compliance with legal obligations
3.3 All third parties with whom we share your data are required to protect your information in accordance with applicable privacy laws.
4. Data Security
4.1 Calgary Flower Shop implements industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure.
4.2 While we strive to ensure the security of your information, no method of transmission over the Internet or electronic storage is 100% secure.
5. Cookies and Tracking
5.1 We use cookies and similar technologies to enhance your browsing experience. Cookies help us understand user behavior, store preferences, and improve website functionality.
5.2 You can manage or disable cookies through your browser settings, but this may limit certain features of our website.
6. Your Rights
6.1 You have the right to access, update, or delete your personal information.
6.2 You may opt-out of receiving promotional communications at any time by contacting us or using the unsubscribe link in our emails.
6.3 To exercise your rights, please contact us at [insert contact email].
7. Third-Party Links
7.1 Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
7.2 We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
8.1 Our website and services are not intended for individuals under the age of 13.
8.2 We do not knowingly collect personal information from children under 13.
9. Changes to This Privacy Policy
9.1 We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
9.2 Your continued use of our services signifies acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Calgary Flower Shop
email : albertaflowershop@gmail.com
Thank you for trusting Calgary Flower Shop with your personal information.